Troubleshooting "PCLZIP_ERR_BAD_FORMAT (-10)" During Theme/Core Plugin Update
Updating themes and plugins is essential for maintaining the security and functionality of your WordPress website. However, sometimes, during the update process, you might encounter errors like "PCLZIP_ERR_BAD_FORMAT (-10)." This error typically occurs when you attempt to update a theme or Core plugin on a different domain from where it was initially activated. Fortunately, resolving this issue is not as complicated as it may seem. In this article, we will guide you through the steps to troubleshoot and resolve the "PCLZIP_ERR_BAD_FORMAT (-10)" error when using the XStore theme.
Understanding the Issue
The "PCLZIP_ERR_BAD_FORMAT (-10)" error often arises when the theme or Core plugin on your WordPress website is not properly registered or activated for the current domain. This issue is particularly common when you have previously activated the theme or plugin on a local development environment (e.g., localhost) and later moved it to a live domain.
To address the "PCLZIP_ERR_BAD_FORMAT (-10)" error and successfully update your XStore theme or Core plugin, follow these steps:
Unregister the Theme:
a. Log in to your WordPress admin dashboard.
b. Navigate to the XStore theme settings by following the path shown in the below image.
c. Click on the option to "Unregister theme." This will effectively disassociate the theme from the previous domain where it was activated.
Re-enter the Purchase Code and Register the Theme:
a. After unregistering the theme, you'll need to re-enter your XStore theme's purchase code - https://xstore.helpscoutdocs.com/article/90-how-to-find-your-themeforest-item-purchase-code
b. Go to the theme registration section and input the purchase code.
c. Follow the prompts to register the theme for the current domain.
Check for Updates:
a. Now, go to your WordPress Dashboard.
b. Navigate to the "Updates" section.
c. Click the "Check again" link to ensure that WordPress detects the latest available updates for your XStore theme or Core plugin.
Update the Theme or Plugin:
Attempt to update the theme or Core plugin again from the WordPress Updates page. You should now be able to proceed without encountering the "PCLZIP_ERR_BAD_FORMAT (-10)" error.
Manual Update via FTP
In case you continue to face issues with updating the theme through the WordPress dashboard, you can opt for a manual update via FTP. This method can be helpful when dealing with more complex situations. Detailed instructions for manually updating your XStore theme can be found in this guide: https://xstore.helpscoutdocs.com/article/63-theme-update
Seeking Additional Assistance
If you encounter any difficulties or have further questions or concerns while troubleshooting the "PCLZIP_ERR_BAD_FORMAT (-10)" error, don't hesitate to contact us the 8Theme's support team - https://www.8theme.com/forums/xstore-wordpress-support-forum/ , we are available to provide you with the necessary assistance to resolve the issue and ensure the smooth operation of your XStore theme and plugins.
Encountering the "PCLZIP_ERR_BAD_FORMAT (-10)" error during a theme or Core plugin update with the XStore theme can be frustrating, but it's a manageable issue. By following the steps outlined in this guide, you can quickly address the problem and update your theme or plugin without any hassles. Regularly keeping your WordPress themes and plugins up to date is crucial for maintaining the security and performance of your website, so don't let this error deter you from ensuring your site's optimal functionality.